Do you need support?

Our dedicated support team is at your service if you have any questions regarding your InfoSuite solution.

Support is open

Our support team is always ready to assist you with your InfoSuite solution. If you need support you can contact our support team by phone, +45 7214 4196, or send an email to support@infosuite.com.

InfoSuite support is open Monday to Thursday from 8.30 AM to 16.30 PM CET/CEST and Friday from 8.30 AM to 14.30 PM CET/CEST.

The support is performed by our own skilled consultants who know your solution.

Remote support through TeamViewer

When being in contact with our support team, you can download TeamViewer to provide them access to your screen.

TeamViewer is a secure and closed system, where you will be able to follow the supporters work. All you need to do is to click at the button below, follow the instructions and give the supporter the ID and code that is presented on your screen after following the guide.

Download TeamViewer

Help yourself via the ‘InfoPortal’

As a customer and user of InfoSuite you can obtain supplemental information from the videos and guides that are available on our customer extranet – ‘InfoPortal’. It only requires a password and will provide you access to new versions, installation guides, manuals and other useful information.

You can request a password by sending an email to the support team on support@infosuite.com.